Stuart Pearson, Chief Digital Officer at Citizens Advice Manchester, talks to us about their advice line dashboard project, which allowed the organisation to identify training needs and plan better around the needs of their callers. As a result, they were able to answer 6,000 extra calls the following year.
Read MoreAt the end of 2020, we undertook research to understand the impact of our Data Maturity Assessment tool in its first year of operation.
Read MoreThis useful session from our Co-chief executive, Sian Basker, considers why data's become such a big deal in the not-for-profit sector and what's involved in becoming a more data-savvy leader. It was recorded at the #Bemoredigital leadership conference organised by Charity Digital in summer 2020.
Read MoreWe’ve developed this free tool to help you assess how data savvy your organisation is and identify areas for improvement.
Read MoreAn early review of data maturity models from other sectors, conducted in 2016 as part of the Data Evolution project.
Read MoreThis research was funded by CAST, the Centre for Acceleration of Social Technology, to explore potential models for creating a national Data4Good community of practice.
Read MoreData Evolution was a groundbreaking piece of national research about data in the non-profit sector (conducted in partnership with Data Kind UK), resulting in the publication of this report in 2017.
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